Stores and services
Present stores, categories, services and practical information provided by the centre.
SANIA / Shopping centres
An AI avatar to welcome and inform visitors in a shopping centre
SANIA can centralise useful visitor information and make it accessible through natural conversation on a display or interactive kiosk.
SHOPPING CENTRES
A conversational information point at the heart of the centre
Shopping-centre visitors need access to many kinds of information: stores, services, opening hours, practical information and events provided by the centre management. SANIA lets them ask directly and receive an answer based on available content.
Installed on a display or interactive kiosk, the solution can complement signage and reception teams, especially where the volume of information makes traditional menus cumbersome.
Inform visitors about the centre and its services
Each deployment can be adapted to the information actually managed by the shopping centre.
Opening hours and practical information
Answer questions about hours, access and services when this information has been supplied to SANIA.
Events and news
Present events and editorial information made available by the centre management.
International visitors
Make the same information accessible in more than 100 languages for international audiences.
Knowledge tailored to the site
The centre management can provide SANIA with content describing the venue, stores and services. This knowledge base becomes the avatar’s reference scope.
Information can evolve with the centre. Clear content management helps keep answers aligned with what is actually available.
Multilingual reception for diverse audiences
Shopping centres can welcome visitors from many countries. SANIA can communicate in more than 100 languages and make site information easier to access.
The multilingual capability does not change the data scope: answers remain based on information made available to the avatar.
SANIA
Try SANIA
Ask a question just like a visitor would. This demo uses the same conversational interface as our deployments.
Orientation and real-time data: stay precise
SANIA can provide guidance from supplied orientation information, but should not be presented as an indoor navigation or real-time positioning system unless such an integration has been developed.
When a use case depends on business software, real-time data, booking, payment or another third-party system, a specific study and integration are required.
Create a conversational welcome in your centre
Tell us about your shopping centre, its services and the questions visitors ask most often, and we can build a SANIA demonstration for your context.