Public services
Present services and their practical information.
SANIA / Local government & public services
An AI avatar to make public information easier to access
SANIA can inform and guide users using information supplied and validated by the public authority, without replacing administrative decisions.
LOCAL GOVERNMENT & PUBLIC SERVICES
Make sector information accessible through conversation
In this sector, SANIA can make the following information easier to access: municipal services, opening hours, locations, procedures described by the authority and practical public information. Visitors ask naturally and answers use content made available by the organisation.
SANIA is designed for physical environments and can run on compatible displays or kiosks with voice interaction and, depending on the configuration, touch.
Use cases for Local government & public services
The scope should remain aligned with the information actually available in the knowledge base.
Explained procedures
Relay steps and documents described in authority-approved content.
Orientation
Help identify the relevant service or location from supplied information.
Multilingual access
Make information accessible in more than 100 languages.
An organisation-specific knowledge base
SANIA can use documents and business content specific to the organisation. For Local government & public services, the knowledge base can cover municipal services, opening hours, locations, procedures described by the authority and practical public information.
Clear, validated and maintained content helps keep answers useful and within a controlled information scope.
Reception in more than 100 languages
SANIA can communicate in more than 100 languages, providing the same conversational interface to different audiences without creating a separate journey for every language.
The factual content remains what the organisation supplies: multilingual interaction improves access to that information but does not create new business data.
SANIA
Try SANIA
Ask a question just like a visitor would. This demo uses the same conversational interface as our deployments.
Specific integrations when business systems are required
SANIA answers using the information and capabilities available in the selected configuration. It should not be presented as automatically accessing real-time data or performing business operations that have not been implemented.
When a use case depends on business software, real-time data, booking, payment or another third-party system, a specific study and integration are required.
Discover SANIA for Local government & public services
Tell us about your environment, your audiences and the information you want to make accessible. We can prepare a demonstration adapted to your context.